Privacy Policy
This Privacy Policy ("Policy") for 1138052 BC LTD. ("Perch Properties") explains how we handle the collection, use, and sharing of your information when you interact with our website, perchproperties.ca, or any other websites managed by Perch Properties (collectively referred to as the "Site"), purchase any of our services, or communicate with us through various means such as email, phone, or Zoom.
This Policy forms part of and should be read alongside our Terms and Conditions ("Terms"). Please review this Policy and the Terms carefully before using the Site or purchasing services from Perch Properties. If you are under 18, you are only permitted to use the Site or provide information to Perch Properties with the direct supervision and consent of a parent or legal guardian. Perch Properties may revise this Policy at any time at its sole discretion.
By using the Site or submitting information to Perch Properties, you agree to the terms of this Policy. If you do not accept this Policy, you must refrain from using the Site, submitting information, or purchasing any of our services.
Information We Collect
When you reach out to us or request a consultation through the Site, we collect certain personal details such as your name, email address, and any other information you voluntarily provide in your message. This data is referred to as "Contact Information."
If you purchase services from us, you may share additional personal details, including financial information, property details, and rental income expectations, through email, phone, or Zoom. This is called "Services Information."
When you visit the Site, we also automatically gather "Device Information," which includes data related to your web browser, IP address, time zone, and cookies stored on your device. Additionally, as you navigate the Site, we track details about the pages you visit, referring websites, and how you engage with the Site.
We collect Device Information using technologies such as:
• Cookies: small data files stored on your device that often contain a unique identifier. You can manage or disable cookies by visiting allaboutcookies.org
• Log Files: files that record actions on the Site and collect data such as your IP address, browser type, Internet service provider, and timestamps
• Web beacons, Tags, and Pixels: electronic tools that help us understand how users interact with the Site
In this Policy, the term "Personal Information" refers collectively to Contact Information, Services Information, and Device Information.
How we Use Your Information
We use Services Information to deliver, enhance, and support the services you purchase from Perch Properties. This may involve printing, reviewing, and modifying documents to suit your needs.
Contact Information allows us to communicate with you, and, based on your preferences, provide information or marketing materials related to our services.
Device Information is primarily used to identify potential risks and prevent fraud (such as using your IP address), as well as to improve the functionality of our Site, assess marketing effectiveness, and analyze user behavior.
Additionally, we may anonymize any data you submit through the Site and use it for any purpose, including research or marketing, as long as all identifying details have been removed.
Sharing Your Information
We may share your Personal Information with third-party service providers to assist us in managing your data as outlined in this Policy. For example, we use Google Analytics to understand how visitors use our Site. You can learn more about Google’s use of your information here: https://www.google.com/intl/en/policies/privacy. To opt-out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout.
In the event that Perch Properties undergoes a business transaction, such as a sale of assets or acquisition, your Personal Information may be transferred to the buyer. We may also disclose your Personal Information to comply with legal requirements such as responding to subpoenas or court orders.
Any anonymized data may be shared for marketing, research, or advertising purposes.
Security of Your Information
We take steps to safeguard your Personal Information against unauthorized access, loss, or misuse. Your data is stored on secure servers equipped with industry-standard security measures.
However, no security system is entirely foolproof. We cannot guarantee the complete protection of your information, and there may be risks of unauthorized access or disclosure. In the event of a security breach that compromises your Personal Information, we will notify you within a reasonable timeframe after becoming aware of the breach.
Our servers may be located outside Canada, which means your data may be subject to international privacy laws.
When physical copies of Services Information are printed for internal purposes, they will be securely destroyed (shredded) after use.
Retention and Deletion of Information
We may retain your Personal Information unless you request its deletion. If the Site has not been accessed in five years, we may delete some or all of your Personal Information. We may also periodically review our servers and delete old data as appropriate.
To request the deletion of your Personal Information, please email info@perchproperties.ca. We will process your request and delete your data within a reasonable time after receiving it.
Do Not Track Signals
Please note that our data collection practices remain unchanged in response to "Do Not Track" signals sent by your browser.
If You Are Under 18
If you are under 18, you may only use the Site or provide Personal Information with the consent and supervision of a parent or legal guardian.
Your Rights as a European Customer
If you are a resident of the European Union, you have the right to access any Personal Information we hold about you, and you may request that we correct, update, or delete your data. To exercise these rights, contact us using the information below. Please note, your data may be transferred outside of Europe, including to Canada and the United States, as part of our operations.
Changes to this Policy
We may update this Policy from time to time. The revised version will become effective once it is posted on the Site. Continuing to use the Site or submit information to Perch Properties indicates your acceptance of any changes. We may also notify you of significant updates via email or Site announcements.
Contact Information
If you have questions, concerns, or complaints regarding this Policy or how your Personal Information is handled, please contact us:
By email info@perchproperties.ca
By phone 604-760-1392
We will investigate any complaints related to privacy or data protection and take corrective action as necessary.